Terms of Service

1. Acceptance of terms

By creating an Antlytics account or using the Antlytics service (including the tracking snippet, dashboard, and API), you agree to these Terms of Service. If you are using the service on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

Antlytics is operated by Antlytics Pty Ltd (ABN TBD), registered in Australia. These terms are governed by the laws of New South Wales, Australia.

2. Service description

Antlytics provides web analytics software as a service. We offer a Free tier and a paid Starter tier. Features and limits for each tier are described at antlytics.com/#pricing. We reserve the right to modify features or limits with reasonable notice.

3. Acceptable use

You agree not to:

• Use the service to collect data from websites you do not own or have permission to track
• Attempt to circumvent usage limits, reverse engineer the service, or access other customers' data
• Use the ingest API in a way that generates abusive volumes of requests
• Resell or sublicense access to the service without prior written agreement

4. Payment and billing

Paid plans are billed in Australian dollars (AUD) via Stripe. Subscriptions renew automatically at the end of each billing period (monthly or annual) unless cancelled. Prices shown on the pricing page are inclusive of any applicable taxes unless stated otherwise.

We do not offer refunds except where required by Australian Consumer Law. If you cancel, access continues until the end of the current billing period.

5. Data and privacy

Your use of the service is also governed by our Privacy Policy. You retain ownership of any data you collect through Antlytics. We process that data only to provide and improve the service.

6. Service availability

We aim for high availability but do not guarantee uninterrupted service. We may take the service offline for maintenance with reasonable notice. We are not liable for losses resulting from downtime.

7. Limitation of liability

To the maximum extent permitted by Australian law, Antlytics Pty Ltd is not liable for indirect, incidental, or consequential damages arising from use of the service. Our total liability is limited to the amounts paid by you in the 12 months preceding the claim.

8. Termination

You may close your account at any time via the dashboard. We may suspend or terminate accounts that violate these terms, with notice where practical. Upon termination, data is retained for 30 days then permanently deleted.

9. Changes to terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance. Material changes will be communicated by email to account holders.

10. Contact

Questions about these terms: support@antlytics.com